Shipping & Returns
Shipping Costs & Delivery Time
Orders placed before 19:00 will be shipped the same day and will be delivered to your home within 1 to 2 business days via the DHL Parcel delivery service with a corresponding track & trace code. Delivery times may vary due to, for example, busy times at DHL.
No rights can be derived from the above times.
For orders over 50 euros, the shipping costs are for our account. If the order is under 50 euros, the shipping costs of 3.95 euros are for your account. This arrangement does not apply to surfboards.
If you have any questions or comments, please contact:
Returns
You have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation, you have another 14 days to return your product. If Gliding Dutchman Surf Crafts has received the product in its original state, you will receive the full order amount back as soon as possible using the same payment method you used to pay.
The shipping costs for returning a product are at your expense.
If you wish to exercise your right of withdrawal, the product must be returned to Gliding Dutchman Surf Crafts with all accessories supplied and in the original condition and packaging.
You are liable for any diminished value of the goods resulting from the use of the goods or the establishment of the functioning of the goods.
The reduction in value of the returned product will be determined by Gliding Dutchman Surf Crafts and charged to you.
To use your right of return, please contact: info@glidingdutchman.nl
Identity Gliding Dutchman
Company Name : Gliding Dutchman Surf Crafts
Address : Haarlemmerstraatweg 79, 1165 MK Halfweg
Email address : Info@glidingdutchman.nl
Phone number : 06-48669700
Chamber of Commerce number : 76930106